Refund policy
Return & Replacement Policy
We offer a 5-Day Return / Replacement Policy for our customers.
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Customers can request a return or replacement within 5 days from the date of delivery.
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To be eligible for a return or replacement, the product must be unused, in its original condition, and with all original packaging.
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An unboxing video is mandatory to claim any return or replacement.
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The unboxing video must be recorded clearly from the start (before opening the package) until the product is fully shown.
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Returns or replacements will not be accepted without a valid unboxing video.
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Returns are accepted only for:
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Damaged items
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Wrong product received
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Manufacturing defects
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If the return is approved, we will arrange a replacement or refund according to our policy.
For return requests, please contact us within 5 days of delivery with your order details and unboxing video proof.